Audio Transcription for Board Meetings

The Audio Transcription feature allows you to upload audio recordings of your board meetings and receive an automatic written transcript in minutes — directly from the DiliTrust Board Portal. This helps you save time, increase efficiency, and generate meeting minutes effortlessly.

? How to Use the Audio Transcription Feature

1. Upload Your Audio File

Navigate to the relevant board meeting. Click on "Add audio to generate meeting transcription".

• You can either drag & drop your file or click Browse to select it.
• Accepted formats: .mp3, .m4a, .wav, .flac
• Maximum file size: 300 MB (about 3 hours of recording)
• Optionally specify the number of speakers for better transcription accuracy.

2. Generate Transcription

After uploading, click "Generate transcription". The process takes a few minutes. You will receive:

• ✅ An in-app notification
• ? An email when your transcript is ready

? Access and Manage Your Transcript

• Once ready, the transcript is available under the meeting details.
• You can download it as a PDF or Word document.
• It includes timestamps and speaker segmentation (Speaker 1, Speaker 2, etc.).
• Click the ? or ? icon to rate the transcript quality and provide feedback (e.g., speaker mislabeling, wrong words).

Note: The original audio file is stored for 3 months before automatic deletion — the transcript remains available.

? Use Transcript for Minute Creation

When creating minutes for a meeting, your transcript appears in a dedicated "Transcription" tab:

• Use it to reference accurate quotes or summaries.
• If multiple audio files are uploaded, toggle between them easily.
• This helps streamline drafting without switching between apps.

⚠️ Troubleshooting & Corner Cases

? Upload Issues

• File exceeds 300 MB: You’ll see an error. Please split the file and upload separately.
• Unsupported file format: Make sure to use one of the accepted formats.

❌ Transcription Fails

You’ll receive:

• ? Email notification with retry instructions
• ? In-app alert that the process failed

You can then delete the failed attempt and try uploading again.

⚠️ View failed upload UI

? Tips & Best Practices

• ? Record in a quiet environment for best transcription quality.
• ? Use clear and distinct voices — specify number of speakers if possible.
• ? Trim silences or unrelated segments before upload.
• ? Download your transcript for offline records or legal archiving.

? Pricing and Access

Currently, you have free access to this feature as part of a beta program. In the future, transcription may become a paid feature.

You’ll be notified in advance before any billing change is applied.

? Need Help?

If your transcript doesn’t appear, or if you encounter upload errors, please contact support via the “Help” section or reach out to your Customer Success Manager.

We’re here to help you stay productive before, during, and after your board meetings! ?‍♀️